About Us

A VI male student wearing glasses with a guide dog boarding a taxi with using the Grab app on his smartphone.

This co-designed web-based toolkit provides training and learning support on the use of smartphones and apps for people with vision impairment (PVI). It is a basic training guide for PVI, trainers (professionals who guide PVI to learn how to use smartphones), and Family / Support Person (including friends and caregivers). Smartphones have become a core piece of assistive technology (AT) for PVI for daily activities and participation. They can be used as effective and relatively affordable AT by PVI with good training and learning support.

This toolkit has been co-designed with PVI. Our team includes researchers and a group of trainers and clients with lived experience from Guide Dogs Singapore. Over a six-month period (between June 2022 to December 2022), the group used the “Experience-based co-design” (EBCD)” (The Point of Care Foundation, 2022) methodology framework to guide the process of co-designing this toolkit, as illustrated below:

Stage 1:
Setting up the project and engaging staff of Guide Dogs Singapore (GDS) via informal meetings to discuss the needs of a toolkit.
Stage 2:
Engaging staff - Gathered data from GDS staff via in depth semi-structured interviews.
Stage 3:
Engaging GDS Clients via focus group discussion to gather their experience in being trained in the use of smartphone and apps.
Stage 4-5:
Co-design meetings and small co-design teams to develop and refine the training and learning support toolkit prototype on use of smartphones and their apps for PVI.
Stage 6:
Finalising the prototype and present it to stakeholders via a small celebratory event.

Co-Design Team

Photo of the Co-Design-Team
The Co-Design Team:
Front row, from left to right: Amanda, Sherriza, Vivian, Dallon;
Back row, from left to right: Nurul, Jacqueline [Research Assistant], Yong, Hong Sen
Absent from the picture: Xing En

Project Lead

Designed and led the project

Ms Tan Hwei Lan
Singapore Institute of Technology
The University of Queensland

Guide Dogs Singapore

The following team members shared their lived experience of learning and using the smartphone and apps generously during the project team meetings and contributed greatly to the direction of the toolkit and the construction of it throughout, including content writing/editing and script writing and filming of videos in the toolkit:

Mr Au Yew Zhang Dallon
Mr Chia Hong Sen
Ms Amanda Chong
Ms Nurul Natasya Binte Idrus
Ms Sherriza Hareani Bte Jalil
Ms Ser Geok Yin (Vivian)
Ms Tan Xing En
Ms Yong Pei Yueng

Singapore Institute of Technology

Provided administrative and editing support, and contributed to content writing and editing, filming of videos and post production work on all videos in the web-based toolkit:

Ms Jacqueline Siow

The University of Queensland

Provided project consultation and helped with editing of content:

Dr Tammy Aplin
Dr Hannah Gullo
Dr Tomomi McAuliffe

Acknowledgement

The team would like to acknowledge
Mr Chew Kuan Hock
Singapore Institute of Technology – CO-LEAD
for his generous help with all the videos’ production and editing.
Photo of the Co-Design-Team
The Co-Design Team:
Front row, from left to right: Amanda, Sherriza, Vivian, Dallon;
Back row, from left to right: Nurul, Jacqueline [Research Assistant], Yong, Hong Sen
Absent from the picture: Xing En

Supported by

An initiative by

Guide Dogs Singapore Logo Singapore Institute of Technology Logo The University of Queensland Australia Logo